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Whether you need guidance choosing the perfect pool table or have a question about your order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Larger items like pool tables, poker tables, and racing simulators may require freight delivery, and our team will keep you informed every step of the way.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. If you have questions about your shipment at any point, send us a message and we will look into it right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model or size?
We are happy to help with exchanges on eligible products within 30 days of delivery. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pool table size for my room?
Room dimensions matter a great deal when selecting a pool table. You will want at least 5 feet of clearance on all sides for comfortable cueing. Our specialists can help you measure your space and recommend the right table size during a phone call or email.
Do your home theater seats come with different configuration options?
Many of our home theater seating options are available in various configurations, including loveseats, rows, and curved layouts. Product pages list available configurations, and our team can help you plan the ideal setup for your room.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and operated by Game Room Shark, our specialists help you plan and build your dream entertainment space.
